(CA) Disable partner access

If a company no longer wants to give their accounting/bookkeeping firm access, a business administrator associated with the company will have the ability to disable the firm's access.

1. Navigate to Settings > Account settings > User accounts.

2. Click "Disable Access" in the Accounting/Bookkeeping Team section.

Note: If you are unable to see the "Disabled Access" option, please reach out to us at        [e-mail]

3. A message will pop up to confirm your action. Click Confirm.

• Note: Once disabled, any discounts associated with the previous relationship between the company and accounting/bookkeeping firm will no longer be applied.

4. Once confirmed, Wagepoint will automatically generate two emails:

• To the company — Confirming that they've disabled the accounting/bookkeeping firm's access and that any discounts associated with the previous relationship will no longer be applied to future payrolls.
• To the accounting/bookkeeping firm — Notifying them that they no longer have access to the company.