This article outlines the steps for undoing/reversing a termination and deleting the Record of Employment (ROE) generated – but not yet submitted to Service Canada – for the employee. When you undo a termination, the employee will be placed back into active status with their original hire date (as if never terminated).
You can delete a Record of Employment (ROE) from the system – as long as the submission status is “ROE Web/Manual” or “Not Started” (view definitions). The ROE will need to be deleted before you will be able to undo the termination.
- Navigate to Reports> More > ROE files.
- Click the “Delete ROE” link corresponding to the ROE you wish to delete.
Once the ROE has been deleted, you will be able to undo the termination.
- Navigate to Employees > Terminated Employees.
- Select “Undo termination” from the drop-down menu under “Actions”.
- Click “Yes”.
The employee will now be under the Active Employees list as if they had never been terminated.