Important Note:
ROEs submitted prior to ROE SAT can be viewed by navigating to Reports > MORE > ROE Files > View Older ROEs
(CA) View Record of Employment (ROE) reports
- Navigate to Reports > More > ROE files.
- Review your ROE reports. For each ROE within Wagepoint, you will be able to view the employee name, ROE reporting period, submission status and a drop-down menu of possible actions you may want to take.
Submission status:
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- Success – This means that your ROE has been successfully processed by Service Canada.
- Submission in progress – This means that your ROE has been submitted to Service Canada and is currently pending. You will receive an email from Wagepoint notifying you whether the ROE is successfully processed.
- Not started – This means that your ROE has been created, but not submitted to Service Canada.
- Rejected – This means that Service Canada has flagged errors with your ROE file. Click on “Edit” to make the necessary changes and re-submit your file.
- ROE Web/Manual – This means that you have created an ROE, but that you have not signed the ROE SAT registration addendum and Wagepoint does not have permission to send it via Secure Automated Transfer. You are responsible for submitting this ROE to Service Canada using your ROE Web account (Please call 1-800-367-5693 to re-claim your ROE Web account.) Alternatively, you can submit your ROE using a manual three-part form if you are unable to use ROE Web. Please contact Service Canada for some blank copies of the three-part form if needed.
- Success – This means that your ROE has been successfully processed by Service Canada.
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